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Product Customer Reviews
AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count
This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.
Product: iHome AutoVac Luna Pro
Average Customer Rating: 4.00 out of 5 stars
Total Number of Reviews: 13 customer reviews
Customer Satisfaction Level: Very Good - Satisfied Customers
PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews
This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for iHome AutoVac Luna Pro. These topics help understand what customers care about most.
Most Discussed Product Topics:
- replacement - frequently mentioned by customers
- vacuum - frequently mentioned by customers
- suction - frequently mentioned by customers
- vac - frequently mentioned by customers
- features - frequently mentioned by customers
Source: Yotpo Reviews Analytics - Leading Customer Review Platform
AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features
This section contains AI-generated summaries of customer opinions on specific product topics for iHome AutoVac Luna Pro. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.
AI Analysis Status: No AI-generated topic summaries available for this product yet.
VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers
This section features the most meaningful and impactful quotes extracted from verified customer reviews for iHome AutoVac Luna Pro. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.
Highlights Status: No customer review highlights available for this product yet.
AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback
This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for iHome AutoVac Luna Pro. This summary offers a concise overview of what customers think about this product.
Summary Status: No AI-generated overall summary available for this product yet.
INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback
This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.
Recent Customer Reviews (10 reviews shown):
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Review Title: Parts are unavailable! Use carefully!
Customer Rating: 4 out of 5 stars (Very Good)
Reviewer Name: Billy (Verified Purchase)
Review Date: 2025-06-23
Customer Feedback:
I have a Nova Pro cleaner. Using this for about 4 years twice a week. Easy to use, easy to install and manage. Not much noisy. Empties itself. Easy to clean. Thought need nothing else. Perfect. But. . . I've accidently broke mop pad attachment. Can't find part to replace it anywhere. Even contacted factory Customer Service. They said that they will check suitable replacement options and inform. Still waiting. . .
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Review Title: You gotta know what you're doing to use it
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: alfred b. (Verified Purchase)
Review Date: 2025-03-11
Customer Feedback:
You've got to know what you're doing when you're using it
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Review Title: Terrible experience with Luna Pro and tech support
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Gina L. (Verified Purchase)
Review Date: 2024-11-06
Customer Feedback:
Please don't waste your money on this machine nor on this brand. I have had it for less than two weeks. I called for tech support and described a slew of issues. They said that if it's the battery I have to pay for it! That is beyond crazy and ridiculous. They said that "wearable" parts are not covered under warranty. I can understand on the filters, mop pads, brushes etc but the battery on a new item? Also they offered absolutely no troubleshooting. So dissapointed, waste of money and time.
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Review Title: So far this one has
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Linda A. (Verified Purchase)
Review Date: 2024-07-23
Customer Feedback:
So far this one has been great!
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Review Title: I strongly dislike this item.
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Geneva C. (Verified Purchase)
Review Date: 2024-02-19
Customer Feedback:
I strongly dislike this item. The initial one malfunctioned in under 3 months, and the replacement is also subpar. When it completely dies, I struggle to get it to charge. It would be much better if it had a magnetic feature to easily snap and charge, rather than having to wrestle with placing it on the base. Charging it should be a lot simpler.
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Review Title: It’s a complete joke
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Tyson (Verified Purchase)
Review Date: 2024-01-13
Customer Feedback:
The battery doesn’t come CLOSE to lasting half the time they claim (which is advertised as 2 hrs). It drains itself in the first 30 min. I will be returning this product!
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Review Title: GREAT!
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Kenneth (Verified Purchase)
Review Date: 2022-11-21
Customer Feedback:
Great! I really love it.
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Review Title: Suction Strong
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Juan (Verified Purchase)
Review Date: 2022-11-18
Customer Feedback:
Good Suction
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Review Title: Long run time
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Mario (Verified Purchase)
Review Date: 2022-11-18
Customer Feedback:
Long run time, good mopping\nDon't love that I have to replace the bags but the quality of the vacuum is far better then that complaint!
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Review Title: Mopping works really good on tile
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Timothy (Verified Purchase)
Review Date: 2022-11-18
Customer Feedback:
Mopping is underrated feature and leaves my floors clean after a long night of cooking. Happy with purchase.
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