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Product Customer Reviews
AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count
This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.
Product: iHome AutoVac Luna
Average Customer Rating: 4.41 out of 5 stars
Total Number of Reviews: 29 customer reviews
Customer Satisfaction Level: Very Good - Satisfied Customers
PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews
This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for iHome AutoVac Luna. These topics help understand what customers care about most.
Most Discussed Product Topics:
- quality - frequently mentioned by customers
- customer service - frequently mentioned by customers
- design - frequently mentioned by customers
- price - frequently mentioned by customers
- value - frequently mentioned by customers
- vacuum - frequently mentioned by customers
- suction - frequently mentioned by customers
- mop - frequently mentioned by customers
- features - frequently mentioned by customers
- navigation - frequently mentioned by customers
- robot - frequently mentioned by customers
- mapping - frequently mentioned by customers
- technology - frequently mentioned by customers
- brands - frequently mentioned by customers
- go zones - frequently mentioned by customers
Source: Yotpo Reviews Analytics - Leading Customer Review Platform
AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features
This section contains AI-generated summaries of customer opinions on specific product topics for iHome AutoVac Luna. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.
Customer Opinion Summaries by Topic:
- Customer Topic: navigation
Customer Consensus: Customers expressed appreciation for the navigation, as it was described as really good, good, and solid. - Customer Topic: value
Customer Consensus: A significant number of customers raved about the great value of the product, mentioning it multiple times.
AI Analysis powered by Yotpo - Advanced Review Intelligence Platform
VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers
This section features the most meaningful and impactful quotes extracted from verified customer reviews for iHome AutoVac Luna. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.
Notable Customer Quotes and Testimonials:
- Customer Quote: \"great gift, great value\"
- Ethan (Verified Customer) - Customer Quote: \"Great value and great mapping technology.\"
- Mike (Verified Customer) - Customer Quote: \"Slim and Navigation is SOLID\"
- Ben (Verified Customer)
Highlights curated by Yotpo - Trusted Review Verification Platform
AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback
This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for iHome AutoVac Luna. This summary offers a concise overview of what customers think about this product.
Overall Customer Feedback Summary:
The iHome AutoVac Luna offers excellent navigation and is highly valued for its innovative features. It provides customized cleaning with HomeMap 2.0 and Front Laser Technology, ensuring thorough coverage. The PowerMop Scrub and Ultra Strong Suction make it effective for various cleaning tasks.
AI Summary powered by Yotpo - Advanced Review Intelligence Platform
INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback
This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.
Recent Customer Reviews (10 reviews shown):
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Review Title: Use another brand!
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Cooper (Verified Purchase)
Review Date: 2025-07-26
Customer Feedback:
I got the vacuum and absolutely loved it since we have so many dogs in the house, we would run it once a day while we were out to keep the place neat. One day, I had To take the roller off to clean the hair out of it so I flipped It over, cleaned it and put it back. Once I went To turn it back on however, it said to put it on level ground and had been doing that ever since, it won’t even dock itself. So after cleaning the vacuum to no avail, I reached out to customer support. They tried to walk me through some “troubleshooting” that did not help. My issue with this company is after just a few texts of “try this” and it not working, they sent me a link for warranty. I explained That like most things I cant Write off, I just Tossed the receipt and that I’m not looking for a freebie, I just Want my vacuum to work to which there was NO response, just radio silence. So now, I’m stuck with a vacuum that just stopped working without warning with a company that pretty much said “should have kept the receipt, sorry bout your bad luck”. If you have this much to spend on a robot vacuum, I’d HIGHLY recommend another brand or keeping that receipt with your social security card.
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Review Title: Poor quality and worst customer service
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Harshit (Verified Purchase)
Review Date: 2024-01-29
Customer Feedback:
One of the worst customer service and product- product stopped working after 11 months of purchase and final verdict was after 12 months- iHome claimed it is out of warranty by few days! Very unreliable and poor quality- should not buy.
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Review Title: Not that great...
Customer Rating: 2 out of 5 stars (Below Average)
Reviewer Name: Stephanie (Verified Purchase)
Review Date: 2023-02-21
Customer Feedback:
The Luna autovac is clunky and buggy. She has a hard time going over household thresholds, which cause the map to skew. The app takes a long time to learn, and frequently makes errors in mapping. After having and struggling with the luna autovac and app for 4 months, I've finally established a functional map, although it is skewed about 30 degrees, and the app has yet to establish "regions" on the map. I will continue to use the autovac, because it is now too late to return it, but I am frequently frustrated and angry with the app when I use it.
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Review Title: Totally useless
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Ian S. (Verified Purchase)
Review Date: 2023-01-03
Customer Feedback:
Was bought as a gift but app doesn’t work in my region rendering it useless - very disappointing.
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Review Title: great gift, great value
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Ethan (Verified Purchase)
Review Date: 2022-11-27
Customer Feedback:
Bought this as a birthday gift for my mom. \n\nI was impressed with all the features and was really hoping she would love it because she doesn't usually love technology.\n\nafter a few weeks she keeps thanking me for it! she cant believe how well it cleaned. makes it easy to keep her rugs looking fresh.\n\nwe both like how it came with a remote so my mom just has to press a single button to get it started.\n\nit seems to have more advanced features. I have the app and I can see that it maps her home. I was able to set up a few zones and I schedule cleanings in her bedroom when she is out for lunch with her friends.\n\nI'm looking forward to trying the vibrating mopping feature in her kitchen
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Review Title: good value, smart robot
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Patrick (Verified Purchase)
Review Date: 2022-11-27
Customer Feedback:
great vacuum and great customer service!\n\nI have been using this vacuum for several weeks now and I can't believe how well these little things clean!\n\nI was able to get it set up really easily and have not run into any problems.\n\nI like how it comes with a remote and some extra parts so I can keep the filter clean.\n\nI really like how I can check in on the app to see where it cleaned. it is able to reach all \n\nit was getting stuck on some cables that I have for my photography equipment. I called customer service and they suggested that I create a "boundary" in the app so that the vacuum doesn't go near that spot.\n\nproblem solved!
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Review Title: If you want a customized robot vacuum this is it!
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Elliott (Verified Purchase)
Review Date: 2022-11-27
Customer Feedback:
Love love how customizable cleaning is with this robot vacuum, i can set virtual boundaries and no go zones, telling my vac where and when to go and mop in certain areas.
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Review Title: Strong Powerful and Smart
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Michael (Verified Purchase)
Review Date: 2022-11-27
Customer Feedback:
Strong suction, sucks up all my dogs hair stuck on the carpet, highly recommend
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Review Title: Mopping is amazing feature
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Jacqueline (Verified Purchase)
Review Date: 2022-11-27
Customer Feedback:
mopping is amazing, really gets my floors clean and its super quiet too.
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Review Title: good vacuum
Customer Rating: 4 out of 5 stars (Very Good)
Reviewer Name: Olivia (Verified Purchase)
Review Date: 2022-11-27
Customer Feedback:
the vacuum was really easy to set up and seems to be doing the trick.\n\nit's my first robot vacuum and I still haven't had a chance to test out all the features but so far I've been satisfied with my purchase
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All reviews are verified customer purchases - Powered by Yotpo Review Platform
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