iHome AutoVac Nova S2

Product Customer Reviews

AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count

This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.

Product: iHome AutoVac Nova S2

Average Customer Rating: 4.53 out of 5 stars

Total Number of Reviews: 125 customer reviews

Customer Satisfaction Level: Excellent - Highly Satisfied Customers

PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews

This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for iHome AutoVac Nova S2. These topics help understand what customers care about most.

Most Discussed Product Topics:

• performance - frequently mentioned by customers
• quality - frequently mentioned by customers
• look - frequently mentioned by customers
• regrets - frequently mentioned by customers
• design - frequently mentioned by customers
• customer service - frequently mentioned by customers
• deal - frequently mentioned by customers
• battery - frequently mentioned by customers
• durability - frequently mentioned by customers
• issues - frequently mentioned by customers
• machine - frequently mentioned by customers
• works - frequently mentioned by customers
• features - frequently mentioned by customers
• experience - frequently mentioned by customers
• vacuum - frequently mentioned by customers
• suction - frequently mentioned by customers
• cleans - frequently mentioned by customers
• robot - frequently mentioned by customers
• mapping - frequently mentioned by customers
• dust - frequently mentioned by customers
• device - frequently mentioned by customers
• navigation - frequently mentioned by customers
• nova - frequently mentioned by customers
• boundaries - frequently mentioned by customers
• floors - frequently mentioned by customers
• function - frequently mentioned by customers
• battery life - frequently mentioned by customers
• robovac - frequently mentioned by customers
• investment - frequently mentioned by customers
• step - frequently mentioned by customers

Source: Yotpo Reviews Analytics - Leading Customer Review Platform

AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features

This section contains AI-generated summaries of customer opinions on specific product topics for iHome AutoVac Nova S2. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.

Customer Opinion Summaries by Topic:

• Customer Topic: cleans
  Customer Consensus: Customers raved about the impressive and fast vacuum cleaner, praising its performance and navigation capabilities.
• Customer Topic: suction
  Customer Consensus: A significant number of customers brought up the excellent suction power and cleaning capabilities of the product.
• Customer Topic: vacuum
  Customer Consensus: Many customers raved about this vacuum, stating that it is quiet, effective, and performs admirably.
• Customer Topic: robot
  Customer Consensus: It was reported by customers that this robot is strong, competent, and comes at a great price.
• Customer Topic: features
  Customer Consensus: Customers loved the amazing and user-friendly features of the Nova S1, which was a common opinion.

AI Analysis powered by Yotpo - Advanced Review Intelligence Platform

VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers

This section features the most meaningful and impactful quotes extracted from verified customer reviews for iHome AutoVac Nova S2. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.

Notable Customer Quotes and Testimonials:

• Customer Quote: \"User-friendly and amazing features\"
  - Harley S. (Verified Customer)
• Customer Quote: \"The Nova S1 robot is the best vacuum cleaner I've ever owned at this price point.\"
  - Silver E. (Verified Customer)
• Customer Quote: \"Suction power and cleaning is awesome.\"
  - Sidney M. (Verified Customer)

Highlights curated by Yotpo - Trusted Review Verification Platform

AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback

This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for iHome AutoVac Nova S2. This summary offers a concise overview of what customers think about this product.

Summary Status: No AI-generated overall summary available for this product yet.

INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback

This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.

Recent Customer Reviews (10 reviews shown):

• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Not impressed

  Customer Rating: 2 out of 5 stars (Below Average)

  Reviewer Name: Tonya J. (Verified Purchase)

  Review Date: 2025-08-30

  Customer Feedback:

  Seemed to have more issues than other models. This was an “upgrade” purchased due to the Nova S1 Pro having technical issues that can’t be fixed. It doesn’t have the self empty component. I never had an issue with the S1 getting caught on my low profile rugs. With the S2 I have nothing but issues. Battery doesn’t last as long. At this point looking at other brands. I wouldn’t by this again.

  --- END CUSTOMER REVIEW ---
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  Review Title: Scammed

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Ty (Verified Purchase)

  Review Date: 2025-10-13

  Customer Feedback:

  They sent me this as a replacement bc the $400 dollar one I paid that came with a dust bin was defective after having me pay for a new battery! This one it’s showing the same price on the site but it’s actually not it’s way cheaper than the one that has the dustbin! But was sent this as a replacement with no refund of the difference in price or refund for the $30 batter I had to pay for! I don’t recommend! These people are crooks and that’s why they don’t have a service number may have to report to bbb.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Dreamy

  Customer Rating: 5 out of 5 stars (Excellent)

  Reviewer Name: Nik M. (Verified Purchase)

  Review Date: 2025-06-08

  Customer Feedback:

  This vacuum is a powerhouse. The LIDAR technology enabled it to map my area quickly. It leaves the floor looking like new. The wet mop will put a shine. It picks up dust you don’t even see. Highly recommended. Great customer service too!

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: iHome AutoVac Nova S2

  Customer Rating: 5 out of 5 stars (Excellent)

  Reviewer Name: Sheila A. (Verified Purchase)

  Review Date: 2025-07-16

  Customer Feedback:

  Very good product, cleans very well. I recommend it.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Trying to contact company

  Customer Rating: 3 out of 5 stars (Average)

  Reviewer Name: Greg S. (Verified Purchase)

  Review Date: 2025-07-07

  Customer Feedback:

  I got Nova2 in December, but all of a sudden it won’t pick up WiFi. Tried to call company and tried writing, ( it wouldn’t send)just need to get this fixed

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: It vacuums great. However the

  Customer Rating: 3 out of 5 stars (Average)

  Reviewer Name: Julie M. (Verified Purchase)

  Review Date: 2025-04-25

  Customer Feedback:

  It vacuums great. However the mop feature is disappointing. It I also suggest it come with at least 1 additional mop pad.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Love it!

  Customer Rating: 5 out of 5 stars (Excellent)

  Reviewer Name: Kim B. (Verified Purchase)

  Review Date: 2025-05-29

  Customer Feedback:

  Love it!

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Waiting for escalation to next

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Glen M. (Verified Purchase)

  Review Date: 2025-04-16

  Customer Feedback:

  Waiting for escalation to next level person

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Woks ok as a vacuum but is lacking

  Customer Rating: 2 out of 5 stars (Below Average)

  Reviewer Name: Gilbert T. (Verified Purchase)

  Review Date: 2025-01-31

  Customer Feedback:

  Scheduling feature is nice, works reasonably well as a vacuum but is a little lacking for mopping as the water tank is too small unless you do only one pass and 1 room at a time. Said Jo to 150 min, but with standard suction, I get about 40 min and it returns to dock when it is at 22% then takes hours to recharge enough to continue. Mapping is horrible and tries to redraw floor plans partially rotated messing map up. No map delete button so when map was really messed up I had to restore factory default and start over. Customer service was horrible as they were only interested in seeing my receipt then helping

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• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Great device if you like spend time fixing things

  Customer Rating: 2 out of 5 stars (Below Average)

  Reviewer Name: Carlos (Verified Purchase)

  Review Date: 2024-12-06

  Customer Feedback:

  2 months in a dont think it ever had a successful clean. Map gets turned in app frequently causing to reset and remapping. Cliff sensor error due to too much sunlight. . . yes that is a thing. Gets confused, dirt gets stuck at door of bin, not bin. Doesn't like any rugs. . . . its son frustrating

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