iHome AutoVac Nova S2

Product Customer Reviews

AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count

This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.

Product: iHome AutoVac Nova S2

Average Customer Rating: 4.53 out of 5 stars

Total Number of Reviews: 125 customer reviews

Customer Satisfaction Level: Excellent - Highly Satisfied Customers

PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews

This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for iHome AutoVac Nova S2. These topics help understand what customers care about most.

Most Discussed Product Topics:

• quality - frequently mentioned by customers
• look - frequently mentioned by customers
• customer service - frequently mentioned by customers
• regrets - frequently mentioned by customers
• design - frequently mentioned by customers
• performance - frequently mentioned by customers
• deal - frequently mentioned by customers
• issues - frequently mentioned by customers
• durability - frequently mentioned by customers
• works - frequently mentioned by customers
• experience - frequently mentioned by customers
• vacuum - frequently mentioned by customers
• suction - frequently mentioned by customers
• robot - frequently mentioned by customers
• cleans - frequently mentioned by customers
• features - frequently mentioned by customers
• mapping - frequently mentioned by customers
• dust - frequently mentioned by customers
• device - frequently mentioned by customers
• navigation - frequently mentioned by customers
• nova - frequently mentioned by customers
• battery life - frequently mentioned by customers
• floors - frequently mentioned by customers
• investment - frequently mentioned by customers
• robovac - frequently mentioned by customers
• function - frequently mentioned by customers
• boundaries - frequently mentioned by customers
• step - frequently mentioned by customers
• sensors - frequently mentioned by customers
• carpet - frequently mentioned by customers

Source: Yotpo Reviews Analytics - Leading Customer Review Platform

AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features

This section contains AI-generated summaries of customer opinions on specific product topics for iHome AutoVac Nova S2. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.

Customer Opinion Summaries by Topic:

• Customer Topic: features
  Customer Consensus: Customers expressed satisfaction with the excellent and amazing features of the product, which was mentioned multiple times in the reviews.
• Customer Topic: device
  Customer Consensus: Customers raved about the device, with many describing it as very essential and great.
• Customer Topic: design
  Customer Consensus: It was highlighted by customers that the design of the product is well-designed and attractive.
• Customer Topic: navigation
  Customer Consensus: Customers loved the sophisticated and powerful features of the Nova's navigation, which was mentioned multiple times in the reviews.
• Customer Topic: nova
  Customer Consensus: Customers expressed satisfaction with Nova, praising its excellent cleaning power, impressive app, and attractive design.

AI Analysis powered by Yotpo - Advanced Review Intelligence Platform

VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers

This section features the most meaningful and impactful quotes extracted from verified customer reviews for iHome AutoVac Nova S2. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.

Notable Customer Quotes and Testimonials:

• Customer Quote: \"Both sophisticated AI navigation and powerful vacuum features are present.\"
  - Erin B. (Verified Customer)
• Customer Quote: \"The design is compact with some welcome aesthetic touches.\"
  - Jackie W. (Verified Customer)
• Customer Quote: \"The design is compact and includes some welcome aesthetic elements.\"
  - Owen S. (Verified Customer)

Highlights curated by Yotpo - Trusted Review Verification Platform

AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback

This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for iHome AutoVac Nova S2. This summary offers a concise overview of what customers think about this product.

Overall Customer Feedback Summary:

The iHome AutoVac Nova S2 is praised for its excellent features, powerful suction, and impressive cleaning power. Customers appreciate its sophisticated navigation and well-designed, attractive appearance. However, some users reported issues with mapping and dust collection.

AI Summary powered by Yotpo - Advanced Review Intelligence Platform

INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback

This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.

Recent Customer Reviews (10 reviews shown):

• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Scammed

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Ty (Verified Purchase)

  Review Date: 2025-10-13

  Customer Feedback:

  They sent me this as a replacement bc the $400 dollar one I paid that came with a dust bin was defective after having me pay for a new battery! This one it’s showing the same price on the site but it’s actually not it’s way cheaper than the one that has the dustbin! But was sent this as a replacement with no refund of the difference in price or refund for the $30 batter I had to pay for! I don’t recommend! These people are crooks and that’s why they don’t have a service number may have to report to bbb.

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• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Not impressed

  Customer Rating: 2 out of 5 stars (Below Average)

  Reviewer Name: Tonya J. (Verified Purchase)

  Review Date: 2025-08-30

  Customer Feedback:

  Seemed to have more issues than other models. This was an “upgrade” purchased due to the Nova S1 Pro having technical issues that can’t be fixed. It doesn’t have the self empty component. I never had an issue with the S1 getting caught on my low profile rugs. With the S2 I have nothing but issues. Battery doesn’t last as long. At this point looking at other brands. I wouldn’t by this again.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Dreamy

  Customer Rating: 5 out of 5 stars (Excellent)

  Reviewer Name: Nik M. (Verified Purchase)

  Review Date: 2025-06-08

  Customer Feedback:

  This vacuum is a powerhouse. The LIDAR technology enabled it to map my area quickly. It leaves the floor looking like new. The wet mop will put a shine. It picks up dust you don’t even see. Highly recommended. Great customer service too!

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: iHome AutoVac Nova S2

  Customer Rating: 5 out of 5 stars (Excellent)

  Reviewer Name: Sheila A. (Verified Purchase)

  Review Date: 2025-07-16

  Customer Feedback:

  Very good product, cleans very well. I recommend it.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Trying to contact company

  Customer Rating: 3 out of 5 stars (Average)

  Reviewer Name: Greg S. (Verified Purchase)

  Review Date: 2025-07-07

  Customer Feedback:

  I got Nova2 in December, but all of a sudden it won’t pick up WiFi. Tried to call company and tried writing, ( it wouldn’t send)just need to get this fixed

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: It vacuums great. However the

  Customer Rating: 3 out of 5 stars (Average)

  Reviewer Name: Julie M. (Verified Purchase)

  Review Date: 2025-04-25

  Customer Feedback:

  It vacuums great. However the mop feature is disappointing. It I also suggest it come with at least 1 additional mop pad.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Love it!

  Customer Rating: 5 out of 5 stars (Excellent)

  Reviewer Name: Kim B. (Verified Purchase)

  Review Date: 2025-05-29

  Customer Feedback:

  Love it!

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Waiting for escalation to next

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Glen M. (Verified Purchase)

  Review Date: 2025-04-16

  Customer Feedback:

  Waiting for escalation to next level person

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Woks ok as a vacuum but is lacking

  Customer Rating: 2 out of 5 stars (Below Average)

  Reviewer Name: Gilbert T. (Verified Purchase)

  Review Date: 2025-01-31

  Customer Feedback:

  Scheduling feature is nice, works reasonably well as a vacuum but is a little lacking for mopping as the water tank is too small unless you do only one pass and 1 room at a time. Said Jo to 150 min, but with standard suction, I get about 40 min and it returns to dock when it is at 22% then takes hours to recharge enough to continue. Mapping is horrible and tries to redraw floor plans partially rotated messing map up. No map delete button so when map was really messed up I had to restore factory default and start over. Customer service was horrible as they were only interested in seeing my receipt then helping

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Great device if you like spend time fixing things

  Customer Rating: 2 out of 5 stars (Below Average)

  Reviewer Name: Carlos (Verified Purchase)

  Review Date: 2024-12-06

  Customer Feedback:

  2 months in a dont think it ever had a successful clean. Map gets turned in app frequently causing to reset and remapping. Cliff sensor error due to too much sunlight. . . yes that is a thing. Gets confused, dirt gets stuck at door of bin, not bin. Doesn't like any rugs. . . . its son frustrating

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