Faulty vacuums
"I’ve been sent two replacement vacuums for my original faulty unit and none of them have worked. I am going to start the process of getting a full refund."
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Key Features
Overall rating: 4.5 / 5 from 128 reviews.
The iHome AutoVac Nova S2 is praised for its excellent features, powerful suction, and impressive cleaning power. Customers appreciate its sophisticated navigation and well-designed, attractive appearance. However, some users reported issues with mapping and dust collection.
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"I’ve been sent two replacement vacuums for my original faulty unit and none of them have worked. I am going to start the process of getting a full refund."
"Lo malo es que tengo mucho tiempo buscando los sepillos laterales y en ninguna tienda de las que e buscado las e encontrado Y si no las tiene no puede trabajar Me gustaría encontrarlas para que mi robot trabaje"
"After receiving our complimentary replacement iHome AutoVac and using it for the first time, it was amazing! It picked up everything—even in the corners! And, using the mopping accessory was very easy and worked great! I couldn’t have been more pleased. Than you so much for replacing it for me!"
"They sent me this as a replacement bc the $400 dollar one I paid that came with a dust bin was defective after having me pay for a new battery! This one it’s showing the same price on the site but it’s actually not it’s way cheaper than the one that has the dustbin! But was sent this as a replacement with no refund of the difference in price or refund for the $30 batter I had to pay for! I don’t recommend! These people are crooks and that’s why they don’t have a service number may have to report to bbb."
"Seemed to have more issues than other models. This was an “upgrade” purchased due to the Nova S1 Pro having technical issues that can’t be fixed. It doesn’t have the self empty component. I never had an issue with the S1 getting caught on my low profile rugs. With the S2 I have nothing but issues. Battery doesn’t last as long. At this point looking at other brands. I wouldn’t by this again."
"This vacuum is a powerhouse. The LIDAR technology enabled it to map my area quickly. It leaves the floor looking like new. The wet mop will put a shine. It picks up dust you don’t even see. Highly recommended. Great customer service too!"
"Very good product, cleans very well. I recommend it."
"I got Nova2 in December, but all of a sudden it won’t pick up WiFi. Tried to call company and tried writing, ( it wouldn’t send)just need to get this fixed"
"It vacuums great. However the mop feature is disappointing. It I also suggest it come with at least 1 additional mop pad."
"Love it!"
iHome AutoVac Nova S2 Robot Vacuum and Mop with LIDAR Navigation, Customized Cleaning, 150 Min Runtime, 2700pa Suction, Recharge and Resume, App + Remote Control