iHome AutoVac Nova S1

Product Customer Reviews

AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count

This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.

Product: iHome AutoVac Nova S1

Average Customer Rating: 4.61 out of 5 stars

Total Number of Reviews: 370 customer reviews

Customer Satisfaction Level: Excellent - Highly Satisfied Customers

PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews

This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for iHome AutoVac Nova S1. These topics help understand what customers care about most.

Most Discussed Product Topics:

• quality - frequently mentioned by customers
• performance - frequently mentioned by customers
• results - frequently mentioned by customers
• regrets - frequently mentioned by customers
• look - frequently mentioned by customers
• value - frequently mentioned by customers
• deal - frequently mentioned by customers
• machine - frequently mentioned by customers
• design - frequently mentioned by customers
• durability - frequently mentioned by customers
• maintenance - frequently mentioned by customers
• issues - frequently mentioned by customers
• set - frequently mentioned by customers
• works - frequently mentioned by customers
• cost - frequently mentioned by customers
• use - frequently mentioned by customers
• price - frequently mentioned by customers
• experience - frequently mentioned by customers
• features - frequently mentioned by customers
• vacuum - frequently mentioned by customers
• suction - frequently mentioned by customers
• cleans - frequently mentioned by customers
• robot - frequently mentioned by customers
• floors - frequently mentioned by customers
• device - frequently mentioned by customers
• dust - frequently mentioned by customers
• battery life - frequently mentioned by customers
• navigation - frequently mentioned by customers
• nova - frequently mentioned by customers
• investment - frequently mentioned by customers

Source: Yotpo Reviews Analytics - Leading Customer Review Platform

AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features

This section contains AI-generated summaries of customer opinions on specific product topics for iHome AutoVac Nova S1. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.

Customer Opinion Summaries by Topic:

• Customer Topic: vacuum
  Customer Consensus: A significant number of customers appreciated this vacuum for its quiet and effective performance, making it a great choice.
• Customer Topic: features
  Customer Consensus: It was highlighted by customers that the features of the product are excellent, awesome, and amazing.
• Customer Topic: robot
  Customer Consensus: Customers keep praising the robot, describing it as fantastic, awesome, powerful, and capable.
• Customer Topic: cleans
  Customer Consensus: Customers keep praising the robot vacuum cleaner for its efficiency, cleanliness, and navigation capabilities.
• Customer Topic: suction
  Customer Consensus: Many customers expressed satisfaction with the powerful and excellent suction power of this vacuum, which was mentioned multiple times.

AI Analysis powered by Yotpo - Advanced Review Intelligence Platform

VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers

This section features the most meaningful and impactful quotes extracted from verified customer reviews for iHome AutoVac Nova S1. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.

Notable Customer Quotes and Testimonials:

• Customer Quote: \"The Nova S1 robot is the best vacuum cleaner I've ever owned at this price point.\"
  - Cory H. (Verified Customer)
• Customer Quote: \"Suction power and cleaning is awesome.\"
  - Sidney M. (Verified Customer)
• Customer Quote: \"Both sophisticated AI navigation and powerful vacuum features are present.\"
  - Erin B. (Verified Customer)

Highlights curated by Yotpo - Trusted Review Verification Platform

AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback

This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for iHome AutoVac Nova S1. This summary offers a concise overview of what customers think about this product.

Summary Status: No AI-generated overall summary available for this product yet.

INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback

This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.

Recent Customer Reviews (10 reviews shown):

• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Lasted 4 months before battery failed

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Derek (Verified Purchase)

  Review Date: 2025-09-27

  Customer Feedback:

  It ran fir about 4 months before it quit completely. It says it needs charged and will not take a charge even though it shows it is charging on the docking station. Batteries are not covered under the 1 year warranty either. I now have an expensive weight for the trash. Also, they repair with used parts! Who does this?! Seriously a terrible company. Read more reviews. Do not buy! You will find out why like I did.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Replacement Vacuums they send are faulty

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Leslie (Verified Purchase)

  Review Date: 2025-08-10

  Customer Feedback:

  I submitted a claim for my vacuum because it was leaning sideways and having issues with the sensors. They sent me a replacement, but the replacement was faulty. It would start up and turn on but it wouldn’t move. I contacted them about this and they said that my original warranty was already expired so they weren’t going to do anything about it. I asked them why they would send me a faulty replacement that was only used for about two weeks and they just kept reiterating that my warranty expired (not even a month ago). Definitely would not be purchasing any home products and would definitely not recommend it to anyone. There are much better options in the market!

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Big Mistake

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Vee (Verified Purchase)

  Review Date: 2025-08-14

  Customer Feedback:

  His vacuum is terrible. I received it for a Christmas gift and it stopped working correctly after maybe two or three times. I contacted the company and could not even get a person on the phone. They wanted to text me back-and-forth with troubleshooting suggestions. Then they wanted me to send them videos. And then they sent me links with videos to watch. And info to read. after about the third time. I just said never mind. There was supposed to be a one-year warranty, but they just wanted to keep trying to troubleshoot it. The vacuum barely picks up anything and it does not always go back to the base. It has been a big disappointment. I will never buy another vacuum from this company. They do not stand behind their product . if I have a one year warranty, it seemed like they would have replaced the vacuum or something. Total waste of time trying to get the issues with the vacuum resolved.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Absolute trash company

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Carol s. (Verified Purchase)

  Review Date: 2025-06-04

  Customer Feedback:

  I had high hopes for this vacuum, but I’m extremely disappointed — both in the product and the company behind it. I used the vacuum about five times a week for less than 50 minutes each time, and despite that very reasonable usage, the battery completely died in under five months.\n\nWhen I reached out to the company for support, I was essentially told, “Oh well, too bad. ” They made it clear the battery isn’t covered, and there was no offer to replace it, discount a new one, or take any responsibility. The battery is no longer even sold on their site, which seems to confirm they know there’s a problem with it.\n\nThis is not how a reputable company treats its customers or stands by its products. I strongly encourage anyone considering this vacuum to look elsewhere. There are plenty of other brands that actually back what they sell. I expected better.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Buyer Beware!

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: V T. (Verified Purchase)

  Review Date: 2025-06-05

  Customer Feedback:

  I received this for a Christmas gift and worked fine for 2 months. Then vac couldn't find the charging station. Called the number and spoke with someone who was able to tell me what to do to fix the problem. Worked for another 2-3 months and started doing the same thing. Tried to call customer service only to find they no longer had a phone number, now you could only text or email. After several attempts with text with me doing all the trouble shooting they suggested, they assumed it was an update that caused the issue so I had to delete the app and reinstall. This step deleted all my maps so I had to set up like it was the first time. Did all that and in the end still did not fix the problem with it not returning to the charging base. The vac went to the base but would not line up and just turned in circles and went off to another room, never docked. \nThey had no other suggestions and even though the warranty info was completed they would not go further without the proof of purchase which I did not receive as it was a gift so they basically said your out of luck.

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Terrible to get parts

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Wil M. (Verified Purchase)

  Review Date: 2025-05-31

  Customer Feedback:

  Cannot find replacement roller nor filters for this model. Is it obsolete?

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Never BUY any of these products

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Chad S. (Verified Purchase)

  Review Date: 2025-02-12

  Customer Feedback:

  This is the worst product I have ever bought!! The first one I owned I had to return with in 30 days because it just quit working!! The second one I own charged fully ONE time and now it won’t do anything at all especially won’t charge!!

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: How to Download the application

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Quang (Verified Purchase)

  Review Date: 2025-01-15

  Customer Feedback:

  I bought from US and using in Vietnam. So i cannot download the application. How can i do?

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: Battery life terrible

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Lourdes G. (Verified Purchase)

  Review Date: 2024-11-10

  Customer Feedback:

  Trabajo bien por 4 meses y después ya la batería no quiso cargar , y no la venden. Battery dead after 4 months. no replacement

  --- END CUSTOMER REVIEW ---
• --- CUSTOMER REVIEW ENTRY ---

  Review Title: dead battery

  Customer Rating: 1 out of 5 stars (Poor)

  Reviewer Name: Chris (Verified Purchase)

  Review Date: 2023-12-29

  Customer Feedback:

  Battery refused to charge after 3 months.

  --- END CUSTOMER REVIEW ---

All reviews are verified customer purchases - Powered by Yotpo Review Platform