My iHome AutoVac Eclipse is flashing red and the app is showing an error message.
Please find your error message below and follow resolution instructions: Error messages will be displayed in the device notifications section. You will see the icon (looks like a bell) at the top r...
Mapping + Navigation
How to clean the sensors.
Watch this video tutorial to learn how to clean and maintain the sensors on your iHome AUTOVAC Eclipse.
Vacuum + Mop
How to clean the main brush (roller)
Watch this video tutorial to learn how to clean the main brush (roller) using the provided maintenance tool.
My iHome AutoVac Eclipse stopped working during its cleaning cycle and the POWER on/off BUTTON is flashing RED.
The display flashing RED is an indication of a SYSTEM ERROR. Open the "iHome Clean" app > tap on the iHome AUTOVAC Eclipse and arrive on the home screen. Tap on the "Device Notifications" ico...
Should I keep the charging base connected to an active outlet at all times?
Yes. The charging base needs to be connected in order to guide the iHome AUTOVAC Eclipse back for charging.
How long will the battery last when fully charge?
The battery life can last up to 120 minutes on ECONOMY mode when used on bare floors. However battery life will deplete faster if the Eclipse is used on high power modes or on flooring that generat...
My iHome AutoVac Eclipse is not charging.
The light on the charging base will illuminate green indicating power. 1. Turn "ON" the Eclipse by pressing and HOLDING the POWER button for 3 to 5 seconds. 2. Once powered "ON," place the Eclips...